2004/10/07
BY MARK K. CHAN
TAICHUNG, JEN-AI HOSPITAL - DALI
¡@¡@Jen-Ai
Hospital in Dali City, Taichung County, was extremely honored
to receive a Certificate of Recognition at the Asian Hospital
Management Awards 2004 for an entry that was deemed one of the
best in IT / E-commerce category. The award ceremony was held
inside the Plaza Athenee Hotel in Bangkok, Thailand, at the
last event of the Hospital Management Asia Conference. This
is the first time that a hospital in Taiwan had received this
prestigious recognition, which is the accepted hospital management
awards program for the Asia Pacific region.
¡@¡@In its third annual competition, a panel of judges from Johns
Hopkins International, Joint Commission International, International
Hospital Federation, Asian Hospital Federation, Asian Institute
of Management, etc. selected entries that implemented or significantly
enhanced outstanding and innovative projects, programs and best
hospital management practices, during the previous year.
¡@¡@A total of 165 entries from 56 hospitals in 11 countries,
which was the most entries received at the Asian Hospital Management
Awards, competed in 8 different categories ¡V Customer Service;
Marketing, PR or Brand Management; IT / E-commerce; Human Resources
Development; Technical Service Improvement; Patient Safety and
Risk Management; Governance or Social Responsibility; and Quality
Medical Care. Winners of this year's awards included well-respected
hospitals from Singapore, Thailand, Philippines and Malaysia.
¡@¡@Dr. Ming-i Chan Liao, the Superintendent of Jen-Ai Hospital
in Taichung County, was invited to speak at one of the Workshops
organized by the Hospital Management Asia Conference, entitled
"Back to Basics: Why medication errors occur and how to reduce
these?" He said "It is quite an accomplishment for a hospital
in Taiwan to be recognized among other prestigious hospitals
in the Asia region, especially since Taiwan has yet to become
part of the World Health Organization. As other hospitals in
Taiwan start to get recognized internationally, the local medical
community hopes that Taiwan is able to obtain WHO observer status,
so that international collaboration can be developed."
¡@¡@Of the more than 300 delegates from 107 hospitals, representing
24 Asian countries that took part in the two-day conference
in Bangkok, this year, only 4 delegates came from Taiwan. 3
delegates from Jen-Ai Hospital in Taichung County (Dr. Chan
Liao, Superintendent; Mr. Chi-wen Kuo, Director of Pharmacy;
Mr. Mark K. Chan, Program Director of International Patient
Center) and 1 delegate from Taiwan Hospital Association (Dr.
Wen-ta Chiu, Superintendent of Wan-Fang Hospital) attended
this event.
¡@¡@With Jen-Ai Hospital in Taichung County winning the runner-up
award, this year, Dr. Chan Liao hopes that many more hospitals
in Taiwan will participate in the future, to try and win the
coveted award for Taiwan. The next Asian Hospital Management
Awards is scheduled to take place, October 2005, in Kuala Lampur,
Malaysia, with increasing number of hospitals expected to compete
for the awards, next year.
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