In the past five years, Jen-Ai Hospital has gone through many changes. Jen-Ai Hospital in Taichung was found in 1945 and started out as a district teaching hospital, but in April 1995, added a new branch in Dali to become a regional teaching hospital. The total number of hospital beds grew to 900 and the number of staffs increased to more than 1,350 in the year 2000. In addition, Jen-Ai Hospital has extended its services from Taichung city area to remote districts, such as Wu-Feng, Nan-Tou, Ming-Jian, etc.

As for the external changes, Taiwan's farmer and labor insurance system changed to national health insurance system in 1995. The previous financial arrangement was fee-for-service, but with the introduction of national health insurance, the financial arrangement changed to case payment and global budget. As a result, in order to remain competitive, many of the hospitals were forced to create alliances, merge with other hospitals and/or diversify its operations for survival.

 Working in the ever-changing healthcare environment of Taiwan, Jen-Ai Hospital had to preserve its distinct characteristics and maintain its superiority. Through self-evaluation and self- criticism, Jen-Ai Hospital was able to exert itself to fulfill its responsibility to provide the best medical care possible for the Taichung community.

Our short-term goals are as follows:
1. Increase additional services to the community:
　Currently, Jen-Ai Hospital provides services for people who live in
　Taichung, Tatun and Nan-Tou areas. However, to prevent patients from
　needing to see doctors in the North or in the South, Jen-Ai Hospital needs
　to provide comprehensive health care for all people who live in the central
　part of Taiwan, to increase community's access to health care.

2. Maintain total quality management (TQM & CQI):
　Jen-Ai Hospital has many optimal health quality indicators to reach the
　standards of other medical centers in Taiwan. In addition, Jen-Ai Hospital
　offers comfortable medical environment for patients to be treated in; and
　every staff at the hospital is looking to serve the patient and provide for
　their every needs.

Our long-term goals are as follows:
1. Establish women and children center, neurology
　center, cardiology center, and long term care center, etc.
　Jen-Ai Hospital intends to provide comprehensive health care for the
　community, by answering all questions about health from birth to old age;
　and to prevent further sicknesses, the patient is encouraged to receive
　early treatment for the disease at the hospital.

2. Collaborate with other medical centers and clinics
　 In addition to providing medical services for the patient, Jen-Ai Hospital
　needs to make sure that the medical technology grows continuously. Jen-
　Ai Hospital will actively cooperate with other medical centers and provide
　its staffs with opportunities to learn from other institutions. In regards to
　assisting the clinics, Jen-Ai Hospital feels the obligation to help the clinics,
　so that the medical standards in Taiwan may be raised.

3. Plan for complete medical system
　Jen-Ai Hospital plans to set up a specialized school for medical
　technology in the Wu-Feng area to train outstanding medical care
　personnel. Due to the fact that central part of Taiwan lacks the resources
　to treat psychiatric patients, Jen-Ai Hospital will be taking part in this
　initiative, as well. Since the community is getting older and older, Jen-Ai
　Hospital intends to build a “village for old people” – to give a
　comfortable, safe environment for the people to cope with their illnesses.

Through perseverance and hard work, Jen-Ai Hospital believes that these goals can be reached. By attaining these goals, Jen-Ai Hospital will gain a sense of accomplishment, and at the same time, create a higher health care standards for the Taiwan population.