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Jen-Ai Hospital - Dali Welcomes New IPC Member (1)

2004/04/12
BY MARK K. CHAN
TAICHUNG, JEN-AI HOSPITAL - DALI


¡@¡@After conducting 3 rounds of interviews (telephone interview, face-to-face interview in English and computer skills test) for the past 2 months with 63 potential candidates, Jen-Ai Hospital - Dali has finally decided on hiring Jennifer Chu, MPA to take over the Project Manager position for the International Patient Center. Jennifer Chu obtained her Bachelor of Science degree in Nursing from University of Dubuque in Iowa in 1995 and has studied in New York University Robert F. Wagner Graduate School of Public Services for her Master of Public Administration in Health Policy & Management; before returning to Taiwan in 1999. Her past work experience includes working for China Medical University Hospital in Taichung and Min-Sheng Healthcare System in Taoyuan, and was in charge of marketing, planning, and administration.

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Upon arriving to Jen-Ai Hospital - Dali, Jennifer says, "It is very clear that Dr. Chan Liao, the Superintendent of Jen-Ai Hospital, intends to provide international patients with the best medical care possible in Taichung and he seems extremely determined to internationalize the hospital. Internationalization is not only to provide bilingual medical environment or various language services, but it is about understanding and meeting the needs of the international patients, by constantly improving its services".

¡@¡@The International Patient Center welcomes the new Project Manager in assisting the growth of the Center under the guidance of the new Program Director of International Patient Center, Mark Chan, MBA. Mark has obtained his Bachelor of Arts degree in Philosophy from New York University in 1995; and got his Master of Business Administration in Health Care Management from Boston University Graduate School of Management in 1998. His past work experience includes working for Brigham & Women's Hospital in Boston, Massachusetts (Harvard-affiliated medical institution) as a Project Manager in the Department of Surgery, working on physician's incentive compensation, project management and financial analyses. Currently, Mark also works part-time for National Health Research Institutes in Taipei as Scientific Editor, editing manuscripts or articles written in English to be submitted to scientific journals in the U.S.

¡@¡@In the near future, the International Patient Center aims to add more bilingual signs inside the hospital; improve the hospital's English websites; provide interpretation and translation services; participate in various events organized by international organizations in Taichung; strengthen the cooperation with foreign-based companies in Taiwan; and begin talks with hospitals in other countries to form international collaboration.

¡@¡@With more and more international patients taking advantage of the service provided by the Jen-Ai Hospital International Patient Center, the International Patient Center Team hopes to add many value-added services in the future, to meet the demands of the international community living in Taichung.

 
 
 

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