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  New Patients
1.   Please call the International Patient Center (04-2481-9900 ext. 1995, 2911) or send the Appointment Request Form to make your appointment on-line.  You will receive a confirmation email or telephone call regarding your appointment at the hospital, within 3 working days.
2.   For your initial appointment, please arrive early, since you may need to verify some information that is needed for hospital's records.
3.   New patients are requested to go directly to the Information Counter on the 1st Fl. (Floor Map - 1st Fl.). The person at the Information Counter or the interpreter may ask you some questions to help you fill out the New Patient Form. Please hand them your passport or Alien Resident Certificate (ARC), National Health Insurance card, and a letter of introduction from another hospital, if applicable. After verifying and inputting your information into the Registration Computer, you will be handed a small piece of paper with the OPD Room # and your waiting number, and your Jen-Ai Hospital Registration card. This registration card that is issued on your first visit is valid for all future medical examinations at this hospital. Please be sure to check which floor you will have your examination.
4.   Proceed directly to the floor where you will be examined.  OPD is generally located on the 2nd Fl. of the hospital - (Floor Map - 2nd Fl.), although it may be located on Floors B3, B2, B1, 1, 3, and 5, depending on the medical specialty that you are seeking. When you get to the OPD Room via the escalator or the elevator, please wait in front of the OPD Room, until your number is displayed. When your number is displayed, please enter the room and the doctor will examine you shortly.
5.   When the doctor examines you and the doctor feels that there is a need for you to get further testing on the same day, the doctor will tell you which Examination Room you should go, to get additional tests done.  Please follow the doctor's order and the interpreter will accompany you.  If you don't require further testing, please go to the Registration Counter on the 1st Fl. (Floor Map - 1st Fl.) to pay your medical bills.
6.   At the Registration Counter (Floor Map - 1st Fl.), you will have to pay the standard registration fee of 190 NT, if you hold the National Health Insurance card; and 300 NT, if you don't carry the National Health Insurance card. If the doctor has prescribed you with some additional medicine, please be advised that you will have to pay the additional charges. The person at the Registration Counter will also photocopy your passport or Alien Resident Certificate (ARC) for the hospital's records.  When you have paid all the fees in full, you will then receive a receipt with your waiting number at the Pharmacy. If you are not prescribed with any medicine and you have paid for your registration fee, you may leave the hospital. If you came by car, your parking fee may be waived for 1 hour, with a proof of your hospital visit (your receipt). Please go to the Information Counter to get your parking fee waived.
7.   Please wait in front of the Pharmacy (Floor Map - 1st Fl.) and pick up your medicine when your number is displayed. Your waiting number at the Pharmacy is located at the upper right corner of the receipt.
8.   After you pick up your medicine, you may leave the hospital.
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Date Modified: 08/13/2003