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Required
Information
When arranging an appointment, individuals
or referring physicians should provide the following
information. Please call the International Patient
Center (04-2481-9900 ext. 1995, 2911) or send the
Appointment
Request Form to make your appointment on-line.
| ¡D |
patient's name
as it appears on the passport (first and last
name) |
| ¡D |
patient's date
of birth |
| ¡D |
patient's nationality |
| ¡D |
patient's local
address |
| ¡D |
patient's telephone
number |
| ¡D |
patient's e-mail
address (if available) |
| ¡D |
patient's passport
number and/or ARC number (if applicable) |
| ¡D |
whether or not
the patient has been to Jen-Ai Hospital before? |
| ¡D |
whether or not
the patient has National Health Insurance
card? |
| ¡D |
preferred date
of appointment |
| ¡D |
brief explanation
of the current medical problem |
| ¡D |
whether or not
the patient will need an interpreter, and
if so,
in what language? |
About Your First
Appointment
Your first visit with a doctor at Jen-Ai Hospital
will typically include a medical history and a physical
examination. The medical history is an one-on-one
discussion between you and your doctor, which includes
your past medical conditions, your current symptoms
and your family history of medical conditions.
For your initial appointment, please arrive 30 minutes
early to fill out the "New Patient" application
form. You must arrive a few minutes early for all
scheduled appointments. Although you may be asked
to wait to see your doctor once you arrive, you
may miss your appointment if you do not arrive on
time.
Renewal of National
Health Insurance Card
If you still hold the paper National Health Insurance
card and you've had six hospital visits in the past,
you will be required to change to a plastic National
Health Insurance card (IC card). Please ask your
employer about the necessary paperwork required
to apply for a new IC card. Bureau of National Health
Insurance is expected to complete the dispatch of
IC cards, by the end of May 2003. Starting June
1, 2003, all paper National Health Insurance cards
will be gradually phased out and only IC cards will
be used in Taiwan.
Certification
Following your visit, Jen-Ai Hospital can provide
all relevant medical information to the doctor and/or
insurance company in your home country to assist
in the continued good care at the patient's request
(for a minimal fee). If you need diagnosis or certification
documents, please tell your doctor and your doctor
will kindly provide you the documents when it becomes
available. If you need certification for payments
or any other medical documents from the hospital,
please
contact the International Patient Center for additional
information.
Second Appointment
After you see your doctor, you may need to see a
specialist for further testing, diagnosis or treatment
options. Your doctor will coordinate all tests needed
for your evaluation; and if necessary, will schedule
another appointment to discuss your results, after
you complete all the tests and consultations with
other doctors.
You will be given an appointment notice at the Cashier,
when you pay for your medicine. Please try to keep
all appointments. If an appointment must be rescheduled,
please call the International Patient Center at
your earliest convenience, preferably 3 working
days (not including holidays) before your original
appointment.
Questions and
Concerns
All medical questions and concerns may be directed
to your doctor. Your doctor will answer any medical
questions that you may have. If you have any questions
regarding your visit or if there is any way that
we can make your visit to Jen-Ai Hospital more pleasant,
please get in touch with the International Patient
Center and we will do our best to meet your needs.
If you are requesting additional information in
print form, please visit our English
Website. |
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